- Understanding Business Processes in Finance, Supply Chain, and Customer Engagement.
- Learning Dynamics 365 Finance, Supply Chain, and Business Central (ERP).
- Exploring Dynamics 365 Sales, Customer Service & Field Service (CRM).
- Configuring, Customizing & Extending Dynamics 365 using Power Platform, AI & Dataverse.
- Functional Consulting: Requirement Gathering, Solution Design & AI-driven Implementation.
- Real-World Case Study: Optimizing business operations with Dynamics 365 & AI insights.
Traineeship Path
In today’s competitive landscape, leveraging technology isn’t just an advantage — it’s a necessity.
Our online course equips you with the knowledge and tools to integrate AI into your business seamlessly.
Traineeship Pathway
01
Digital Foundation, Cloud, and AI Essentials
Gain a strong foundation in Microsoft Cloud technologies, AI integration, and essential digital skills. This module is designed to provide an introduction to:
- Microsoft Cloud Ecosystem Overview – Understanding how Microsoft 365, Azure, and Dynamics 365 interconnect.
- Fundamentals of Microsoft 365, Azure, Dynamics 365 & AI – Exploring key services and use cases.
- Security, Compliance & Identity (SCI) Basics – Learning core security concepts to protect digital environments.
- Hands-On Lab – Setting up a Microsoft 365 trial, deploying an Azure Virtual Machine, configuring AI models, and implementing basic security settings

02
Specialized Career Tracks
Once the foundation is set, participants can choose a specialized career track based on their interests and career goals:
Dynamics 365 Consultant (ERP & CRM)
Dynamics 365 Developer (ERP & CRM)
Data Analytics (Power BI & AI)
Cloud Solutions (Microsoft Azure)
Digital Workplace (Microsoft 365 & Modern Work)
Business Development (Sales & Marketing)
Dynamics 365 Consultant (ERP & CRM)
Dynamics 365 Developer (ERP & CRM)
- Customization & Extension Development using AL, C#, Power Platform & AI integration.
- Integration with Microsoft Azure AI & third-party applications.
- Automating workflows with Power Automate, Dataverse & AI Builder.
- Best practices for Performance Optimization, AI-driven insights & Security.
- Project: Developing a custom AI-powered extension for a Dynamics 365 ERP or CRM solution.
Data Analytics (Power BI & AI)
- Data Modeling, ETL & AI-Enhanced Visualization with Power BI.
- Leveraging AI & Machine Learning with Azure AI Services.
- Data Engineering with Microsoft Fabric & AI-driven analytics.
- Applying Advanced AI Analytics for Decision-Making.
- Project: Designing an enterprise-wide AI-driven analytics dashboard.
Cloud Solutions (Microsoft Azure)
- Understanding Azure Infrastructure, Security & AI-driven DevOps.
- Utilizing AI & Data Services on Azure.
- Learning Cloud-Native Development, AI-powered Solutions & Application Modernization.
- Managing Enterprise-Scale Solution Deployment with AI capabilities.
- Project: Deploying and securing an enterprise AI-driven cloud application.
Digital Workplace (Microsoft 365 & Modern Work)
- Enhancing Collaboration & Productivity with AI-powered Teams, SharePoint & OneDrive.
- Using Microsoft Viva & AI-driven Employee Experience solutions.
- Building Automation & Low-Code AI Solutions with Power Platform.
- Implementing Endpoint Security, Compliance & AI-driven threat detection.
- Project: Creating an AI-powered intranet portal and workflow automation for a business.
Business Development (Sales & Marketing)
- Mastering Dynamics 365 Sales, AI-Driven Marketing & LinkedIn for Business.
- Utilizing AI-Powered Sales & Customer Insights.
- Building a Partner & Channel Ecosystem Growth Strategy using AI-driven analytics.
- Learning Go-to-Market & AI-enhanced Digital Selling Strategies.
- Project: Designing a sales funnel and AI-powered automation strategy with Dynamics 365.
Dynamics 365 Consultant (ERP & CRM)
Dynamics 365 Developer (ERP & CRM)
Data Analytics (Power BI & AI)
Cloud Solutions (Microsoft Azure)
Digital Workplace (Microsoft 365 & Modern Work)
Business Development (Sales & Marketing)
Dynamics 365 Consultant (ERP & CRM)
- Understanding Business Processes in Finance, Supply Chain, and Customer Engagement.
- Learning Dynamics 365 Finance, Supply Chain, and Business Central (ERP).
- Exploring Dynamics 365 Sales, Customer Service & Field Service (CRM).
- Configuring, Customizing & Extending Dynamics 365 using Power Platform, AI & Dataverse.
- Functional Consulting: Requirement Gathering, Solution Design & AI-driven Implementation.
- Real-World Case Study: Optimizing business operations with Dynamics 365 & AI insights.
Dynamics 365 Developer (ERP & CRM)
- Customization & Extension Development using AL, C#, Power Platform & AI integration.
- Integration with Microsoft Azure AI & third-party applications.
- Automating workflows with Power Automate, Dataverse & AI Builder.
- Best practices for Performance Optimization, AI-driven insights & Security.
- Project: Developing a custom AI-powered extension for a Dynamics 365 ERP or CRM solution.
Data Analytics (Power BI & AI)
- Data Modeling, ETL & AI-Enhanced Visualization with Power BI.
- Leveraging AI & Machine Learning with Azure AI Services.
- Data Engineering with Microsoft Fabric & AI-driven analytics.
- Applying Advanced AI Analytics for Decision-Making.
- Project: Designing an enterprise-wide AI-driven analytics dashboard.
Cloud Solutions (Microsoft Azure)
- Understanding Azure Infrastructure, Security & AI-driven DevOps.
- Utilizing AI & Data Services on Azure.
- Learning Cloud-Native Development, AI-powered Solutions & Application Modernization.
- Managing Enterprise-Scale Solution Deployment with AI capabilities.
- Project: Deploying and securing an enterprise AI-driven cloud application.
Digital Workplace (Microsoft 365 & Modern Work)
- Enhancing Collaboration & Productivity with AI-powered Teams, SharePoint & OneDrive.
- Using Microsoft Viva & AI-driven Employee Experience solutions.
- Building Automation & Low-Code AI Solutions with Power Platform.
- Implementing Endpoint Security, Compliance & AI-driven threat detection.
- Project: Creating an AI-powered intranet portal and workflow automation for a business.
Business Development (Sales & Marketing)
- Mastering Dynamics 365 Sales, AI-Driven Marketing & LinkedIn for Business.
- Utilizing AI-Powered Sales & Customer Insights.
- Building a Partner & Channel Ecosystem Growth Strategy using AI-driven analytics.
- Learning Go-to-Market & AI-enhanced Digital Selling Strategies.
- Project: Designing a sales funnel and AI-powered automation strategy with Dynamics 365.

03
Capstone Project & Industry Readiness
To ensure industry preparedness, all trainees will work on real-world projects, receive mentorship, and be prepared for Microsoft certifications.
- Hands-on Project – Implementing AI-powered solutions based on real business challenges.
- Microsoft Certifications – Preparation for role-based Microsoft exams aligned with the career track.
- Soft Skills & Consulting Best Practices – Communication, problem-solving, and AI-enhanced decision-making.
- Placement Assistance – Connecting with hiring partners and INFoC’s network for AI-driven career opportunities.
01 - Online Learning


02 - Get Certified


03- Get Training on the Job


04 - Complete the Traineeship


05 - Get Offer
Traineeship Path
This path is designed for freshers who want to gain deep skills, complete hands-on training, and build career readiness—before securing a job offer. It’s suitable for students, career switchers, or those exploring Microsoft technology roles with long-term commitment.
1. Online Learning (3 Months)
Start your journey with an in-depth online curriculum that includes foundational concepts, Microsoft technologies, guided labs, and employability modules.
Key Learning Areas:
- Microsoft certification-aligned content
- Practical simulations and case studies
- Professional skills: Communication, Teamwork, Time Management
2. Get Certified (End of 3rd Month)
Earn globally recognized Microsoft certifications aligned with your focus area:
- Azure: AZ-900 / AZ-104
- Business Central: MB-800
- Power BI: PL-900 / PL-300
- Dynamics 365: MB-910 / MB-210
Outcome: Demonstrate verified technical proficiency and boost your resume.
3. Get Training on the Job (3 Months)
Participate in extended project-based training. You’ll shadow professionals, contribute to actual delivery tasks, and gain deep insight into consulting/project environments.
You’ll Learn:
- Enterprise project processes
- Client interaction, scoping, delivery documentation
- Real industry scenarios, use case execution
4. Complete the Traineeship
By the end of 6 months, you’ll have completed:
- Online training + Certification
- Real-world project simulation
- Soft skills development
- Teamwork and reporting practice
This makes you fully job-ready for consulting or technical roles in Microsoft ecosystem.
5. Get Offer (Post-Traineeship)
Top performers will receive job offers within INFOC or referral to Microsoft partners and hiring clients. Others may opt to continue their career search with our support (e.g., resume guidance, mock interviews, placement connections).
Integrated Employability Skills Throughout the Traineeship
- Communication: Client interaction, status reporting
- Teamwork: Agile ceremonies, peer reviews
- Reliability: Task ownership, punctuality
- Problem-Solving: Real scenarios during on-the-job phase
- Initiative: Propose improvements in test environments
- Learning & Self-Management: Continuous upskilling via Microsoft Learn
- Organization: Project planning, task tracking
- Leadership: Leading demo sessions, retrospectives
- Ethics: Adherence to INFOC’s code of conduct